- Linen Services
- Uniform Services
- Facility Services
“We understand that we provide an important service that needs to be really easy and reliable for our customers. After safety, we train our team to focus on quality, accuracy, and great customer service to “deliver cleanliness” and set us apart. We’re professional, hard working, and local – so we can provide fast solutions and service that is second to none!”
-Richard C. Smith, 3rd generation CEO
We provide multiple levels of service to every account. You can reach a trained Customer Service Rep at 1-800-721-7648 that can accommodate any and all requests, but we go a few steps further with our Service Structure:
All accounts are assigned a consistent Route Service Representative (RSR) that is trained and empowered to meet your service needs.
Inventory and Support Managers (ISM) are on the routes regularly to seek customer feedback, and can react quickly to your needs.
A Regional Service Manager (RSM) oversees the whole team and all day-to-day operations, with the number one job of keeping you happy!
And you’re always welcome to talk to our CEO and Owner, Richard Smith – just give us a call!
When my uniforms get nasty looking, new ones show up. Century has a good team that maintains the uniforms and my driver is always friendly and courteous.
Our sales rep was excellent in helping us identify our needs as this was a new experience for us. He was also extremely helpful in having our first delivery done first thing in the morning as we were going to have a lot of traffic with a doctor in our office that day. The delivery man was very, very nice. Very nice, helpful personnel. Thank you very much to everyone.
They are very attentive to our needs and are great to work with. Love the staff!
We’ve been with Century for years and have used their service from our small restaurant to our large site on the lake. They are the one and only… Great quality and great service. Our personal as well as business relationship starts with their president and filters down through the ranks. They are all top shelf and professional.
Century has responsive service and timely deliveries!
I have good rapport with your company. Dave, our route driver is responsive and pleasant to work with. Any issues get resolved quickly.
Professional, courteous, and efficient company to do business with. They are always on time and accommodating when we make special requests. We will continue to use Century as long as we are in business.
Excellent customer service and delivery – they go the extra mile!
Great Service! Always Reliable!
Working with Century Linen has been an all-around pleasant and exceptional experience.
Our orders are always correct and delivery is on time. They are very helpful if we have changes or questions and the route reps are always pleasant. We have recommended Century to other businesses, and I do believe they actually care about my business.
Our experience with Century has been great! [Our driver] is wonderful and always has a smile on his face.
Our service is great!!
Prompt and courteous service. Very reliable.
Everyone is pleasant, personable, and answers our questions. I would have no problem recommending your company.
We are very happy with your company. Always prompt delivery, and very accommodating. Any special request is handled and filled quickly. Quality of linen and pricing is very good.
Service and quality has always been consistent and excellent. They do on the spot adjustments to inventory and special orders. It has been a pleasure!
We love our driver Rick. He has been so helpful over the years.
Century replaced a company we were sorry to see go. Since taking over our account, they have showed us that we could receive stronger service. We are pleased with the way things have changed.