Why Choose Century

We provide multiple levels of service
to every account

Why choose us? Our CEO says it best:

“We understand that we provide an important service that needs to be really easy and reliable for our customers. After safety, we train our team to focus on quality, accuracy, and great customer service to “deliver cleanliness” and set us apart. We’re professional, hard working, and local – so we can provide fast solutions and service that is second to none!”

-Richard C. Smith, 3rd generation CEO

Feel confident in our
multiple levels of service

We provide multiple levels of service to every account. You can reach a trained Customer Service Rep at 1-800-721-7648 that can accommodate any and all requests, but we go a few steps further with our Service Structure:

Service management for every account

See what our customers have to say about us

When my uniforms get nasty looking, new ones show up. Century has a good team that maintains the uniforms and my driver is always friendly and courteous.

Jim Hinderliter

Ephratah Service Center

Our sales rep was excellent in helping us identify our needs as this was a new experience for us. He was also extremely helpful in having our first delivery done first thing in the morning as we were going to have a lot of traffic with a doctor in our office that day. The delivery man was very, very nice. Very nice, helpful personnel. Thank you very much to everyone.

Amy McEathron

Independent Medical Evaluation Co.

They are very attentive to our needs and are great to work with. Love the staff!

Maureen Verra

St Peter's Health Partners

We’ve been with Century for years and have used their service from our small restaurant to our large site on the lake. They are the one and only… Great quality and great service. Our personal as well as business relationship starts with their president and filters down through the ranks. They are all top shelf and professional.

Lou, Chris, Joe, Larry, & Anthony Lanzi

Lanzi's Restaurants

Century has responsive service and timely deliveries!

Tom Hiestand

Berkshire Medical Center

I have good rapport with your company. Dave, our route driver is responsive and pleasant to work with. Any issues get resolved quickly.

Cindy Livingston

Fulton County Department of Waste

Professional, courteous, and efficient company to do business with. They are always on time and accommodating when we make special requests. We will continue to use Century as long as we are in business.

William Farley

Locomotions Sports Bar Cobleskill, NY

Excellent customer service and delivery – they go the extra mile!

Kevin White, President

The Hidden Inn South Kortright, NY

Great Service! Always Reliable!

Eileen Miller, Owner

TJ’s Pizzeria Fultonville, NY

Working with Century Linen has been an all-around pleasant and exceptional experience.

Brian Fox, Dining Room Manager

Yahnundasis Golf Club New Hartford, NY

Our orders are always correct and delivery is on time. They are very helpful if we have changes or questions and the route reps are always pleasant. We have recommended Century to other businesses, and I do believe they actually care about my business.

Deanna Halko, General Manager

Black River Valley Club Watertown, NY

Our experience with Century has been great! [Our driver] is wonderful and always has a smile on his face.

Cindy White, Kitchen Manger

The Red Barn Summit, NY

Our service is great!!

Lori White, Events Coordinator

Lexington Gloversville, NY

Prompt and courteous service. Very reliable.

Crystal St. Andrews, Owner

Rob & Crystals All-American Restaurant

Everyone is pleasant, personable, and answers our questions. I would have no problem recommending your company.

John Wilson, Env. Lab Supervisor

St. Peter’s Hospital

We are very happy with your company. Always prompt delivery, and very accommodating. Any special request is handled and filled quickly. Quality of linen and pricing is very good.

Nick & Johnny’s at the Ramada

New Hartford, NY

Service and quality has always been consistent and excellent. They do on the spot adjustments to inventory and special orders. It has been a pleasure!

Michael Rezey, Club Manager

Schuyler Meadows Club, Loudonville, NY

We love our driver Rick. He has been so helpful over the years.

Chantal Gregs, Owner

Caffe Rustica

Century replaced a company we were sorry to see go. Since taking over our account, they have showed us that we could receive stronger service. We are pleased with the way things have changed.

Scott Murray, Executive Chef

Anthony’s Restaurant & Bistro Plattsburgh, NY