Looking for New Linen Service in 2021?
Businesses not happy with their linen service in 2020 should start 2021 off right. A new year means a fresh start in many ways, including new linen service. There is no better time than now to reassess your linen care and supply and see if you need a new linen service provider for the new year.
Signs You Need New Linen Service in 2021
How do you know if you need to ditch your linen service provider for a new, more reliable one? Here are some tell-tale signs:
Frequent Back Jobs
Back jobs amount to delays and any delay is a waste of your time. If you find yourself on the receiving end of one too many items for return service, it’s time to end your current contract and look for a new, more secure linen service in 2021.
Consistent Delays
Delays are unacceptable. Not only are they a waste of your time, but delays can interrupt your own operations. One delay is one too many – whether it’s in pick up, delivery, or even invoicing. If your current linen service provider is finding it harder and harder to stick to a schedule – due to incompetence, overloading of orders, or inefficiency – it’s time to rethink your contract.
Low-Quality Products
It does not matter how big or small the item is. You deserve as much quality in your most important bed and bath linens as your simplest shop towels. If your current supplier can’t deliver consistency in the quality of the items you receive, you deserve better services elsewhere.
Poor Customer Service
The quality of customer service is integral to maintaining an efficient and effective vendor-client relationship. Your business deserves to get an accessible connection with a point person at any and all stage of the service. If your current provider doesn’t give you that, you should start looking at better linen service options for the new year.
What to Look for in Your Linen Service in 2021
What exactly should you look for when you want to switch linen service providers? Here are some basic criteria:
Extensive Industry Experience
There is nothing more certain than the service provided by a company with expansive industry experience. Experts are not born or made overnight, and only true industry experience spanning decades can offer secure, satisfying, expert service that brings results.
Product Quality
Take a look at as many samples as possible to get a good and reliable look at what your prospective service providers can offer.
Prioritized Cleanliness
What hygiene and safety guarantees do they provide? How do they make sure that your items are as clean and as safe as you need them to be? How do they ensure protection against cross-contamination? Affiliation with an industry-standard company like HLAC (for healthcare linens) is a good place to start!
Protection Against Linen and Uniform Loss
2021 is the year to fully get rid of unnecessary costs – especially those caused by linen and uniform loss! Your next commercial linen service provider should come equipped with linen and uniform tracking technology that helps you avoid such costly mistakes. Century Linen uses radio chip technology that saves time and gives you peace of mind.
Accessible Customer Support
Your prospective service provider should go beyond toll-free, 24-hour customer service for your needs. They should be able to provide you with a dedicated Route Service Representative who oversees everything concerning your account. This helps you do away with the time-consuming and futile runaround with call center reps and gives you a direct line to where all the solutions and answers are.
Century Linen: Your 2021 Linen Service Partner
Upgrade your commercial linen and uniform needs with Century Linen! We have the expertise, experience, and excellent facilities that you need for the best results.
Our 100-year service, HLAC-accredited laundry, and top-of-the-line facilities work together to make your linen service work for you and your needs.
Contact Us Today!
Get in touch with a Century Linen representative today to get started on your 2021 linen services with us! Call us at (800) 721-7648 or send us a message here.
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