When guests look for hotels to book, linens are not exactly on the list of main priorities. You can trust, though, that linens are among the first items they inspect in the room. Linens play a major role in guests’ overall hotel experience, and linen backups can get in the way of a satisfying, memorable hotel stay. Your hotel needs to know how to prevent linen backups that lead to all sorts of issues, including shortages.
We have some tips on how to prevent linen backups in your hotel.
A lot of linen backup incidents can be prevented with better, more stringent documentation. It helps maintain a more orderly way of keeping a laundry schedule and prevents mix-ups. It also offers a way to keep track of usage.
Laundry facility issues are also notorious for causing linen backups. These issues usually stem from poor operational management or equipment problems. Make sure to stay on top of your laundry facility’s needs, particularly on preventing disruptions to its working capacity. That can mean anything from keeping up with equipment maintenance, to keeping up with personnel availability.
Linen overuse is one of, if not the biggest, causes of linen backups in hotels. It’s easy for guests to be careless about their linen usage, but this can contribute to overwhelming your laundry capacity. While you can’t exactly penalize this, you can always promote linen reuse. There are many ways to encourage guests to reuse their towels and delay linen changes. And there are even more reasons to do so: such as reducing carbon footprint and lowering costs.
The bad news is, backups can still happen. Washers break down. Employees don’t show up. Linens go missing. The good news is, you don’t have to worry about any of this. Not if you have Century Linen’s trusty NY hotel linen service in your corner!
Here’s how we help prevent linen backups in your hotel:
Protect your hotel from linen backup issues with help from one of the most reliable hotel linen service providers in New York: Century Linen! Contact us at 800-721-7648 or fill out this form to get in touch with us.