The quality of towels in your business could be significant to employee job performance and customer satisfaction. To get the most out of your towels, it’s important that they’re built solidly and with quality materials. If either the engineering or materials are poor, the towel’s performance will suffer, and that means problems for you. Being able to tell if your towels are quality before they have a negative impact is important.
Here are some factors to watch out for:
Most of the time, you can tell a towel’s quality by how it looks. A bad towel is hard to hide: thinning, stains, and frays are all symptoms that can’t be masked easily. A heavily-used towel does no favors to your employees or customers. What’s worse, though, is a towel that’s new but starts to adopt these characteristics after just a couple of uses and washes. Worse still is one that looks that way off the rack.
There’s a reason people tend to judge books by their covers. A towel that looks unable to fulfill its duties likely will be, and should be avoided. Outside of performance issues, an old-looking towel doesn’t make a good impression on guests.
One of a towel’s primary purposes is to absorb liquids. Generally speaking, the higher the quality, the more absorbant a towel will be. While there are different towels for different purposes, and a resulting level of absorbance, towels that are purposed for absorbing liquids can be judged by this standard.
If you’re using a towel that’s supposed to be absorbent but always leaves a streaky mess, that’s a good indication that it’s poor quality. Not only does a poorly-absorbent towel make clean ups more difficult for employees, but it also doesn’t look good to customers.
If a towel isn’t comfortable to use, be it because of scratchy fibers, hyper-thinness, or awkward sizing, it’s a problem. “Dealing with an uncomfortable towel” might just sound like over-sensitivity, but there’s long-term effects to chronically uncomfortable towels. While towels aren’t required to inspire the spirit of cleanliness, an uncomfortable towel adds a layer of irritation to any job requiring them.
If you notice it becoming harder and harder to get an employee to clean the windows or clean a spill, look at the towels they have to use. Scratchy, awkward towels can make doing a simple job a considerable burden.
The hallmark of a quality towel is that it does exactly what it’s advertised to do. Depending on your business and the variety of towels it requires, the specific purpose a towel was engineered for could mean nothing or everything.
Century Linen, for example, has towels specified for restaurants, medical, and industrial businesses. Here’s a list of what Crown Linen offers:
Restaurant
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Medical
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Industrial
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If you’re ready to put your business towel worries behind you, contact Century Linen today. You should only trust time-tested, industry professionals with your business’s towel needs. Above all else, we’re here to support you. For varied supply, professional service, and customer-satisfaction focus, Century Linen is the premier source.
For more information, give us a call at 800-721-7648, visit our website, or contact us here.